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What exactly is PSTN?

pstn

When you think of an old school landline phone call, you’re actually thinking about something called PSTN. That stands for Public Switched Telephone Network. It's the traditional telephone system that people have used for decades to talk to each other.

Even though we’ve got mobile phones and internet calls now, PSTN still plays a big role in how communication works behind the scenes. So let's break it down.

What exactly is PSTN?

So, PSTN is basically the network that connects landline phones. Think of it like a giant web of copper wires, fiber cables, switches and exchanges that help route your voice from one place to another.

Back in the day, this was the way to call someone. No apps. No Wi Fi. Just pick up the phone, dial and your voice goes across the country through physical wires.

Even now a lot of that old school system still exists and works alongside newer tech.

How Does PSTN Work?

Here’s the simple version:

  1. You pick up your landline and dial a number.
  2. That number goes to your local exchange.
  3. It’s routed through a bunch of switches and maybe even some long distance cables.
  4. The other person’s phone rings, they pick up, and you’re connected.

The cool thing about PSTN is it creates a dedicated line just for your call. So once you're connected, it's just you two on that path until the call ends.

Why PSTN Still Matters

Even in 2025, PSTN hasn’t vanished. And for good reason.

  • It’s super reliable. Unlike internet calls, it doesn’t drop out if your Wi Fi is bad.
  • Works great in rural places where internet coverage is weak.
  • Landlines are still trusted for emergency services.
  • And honestly some people just find landline phones easier to use.

So yeah, while new tech is cool, there’s still a place for the old system.

PSTN vs VoIP What’s Different?

If you’ve ever called someone on WhatsApp or Zoom, that’s VoIP. Voice over Internet Protocol. It sends your voice through the internet, not wires.

Here's a quick comparison:

FeaturePSTNVoIP
Type of networkPhysical phone linesInternet based
SetupLandline, wall jackApp or IP phone
Cost for long callsUsually higherUsually cheaper
ReliabilityReally goodDepends on your internet
Emergency useFully integratedCan be limited sometimes

VoIP is great for saving money and making calls from anywhere. But PSTN wins when it comes to call quality and dependability.

Pros and Cons of PSTN

Let’s be honest, no tech is perfect. PSTN has its strengths and weaknesses.


ProsCons
Calls almost never dropCan be expensive especially for international calls
Audio is usually super clearDoesn’t work well with new software tools
Easy to plug in and useHarder to scale for businesses
Great for emergenciesFixed location, not mobile


A lot of companies today use a mix of PSTN and VoIP to get the best of both.

Is PSTN Being Phased Out?

Yeah, slowly. Some countries have even announced plans to shut down old PSTN infrastructure and go full digital.

But that doesn’t mean your landline phone will stop working overnight. What’s happening is that the backend is changing. So even if you still use a desk phone, the signal might be riding on a digital highway instead of copper wires.

Should You Still Use PSTN?

Depends on your needs.

If you need reliable calling (like in hospitals, banks, or security systems), PSTN is still solid.

But if you're running a startup or remote team, VoIP might be better. It's cheaper, flexible, and works with modern tools.

Some folks just keep both. And that works too.

Final Thoughts

PSTN isn’t going away just yet. It's the backbone of traditional phone systems and still gets the job done in a lot of places.

While we’re all moving toward digital stuff like VoIP and mobile apps, it’s kinda cool to know that the same tech people used decades ago is still holding strong in 2025.

Whether you’re running a business or just curious how landlines work understanding PSTN helps you see how far communication has come.



Author - Aditya is the founder of superu.ai He has over 10 years of experience and possesses excellent skills in the analytics space. Aditya has led the Data Program at Tesla and has worked alongside world-class marketing, sales, operations and product leaders.