AI-powered CX built forscale, not subscriptionsAI-powered CX built for scale, not subscriptions

Genesys Cloud CX is built for enterprise contact centers.superU is built for production AI calling.Genesys Cloud CX is built for enterprise contact centers.superU is built for production AI calling.

Import from Genesys

Launch in minutes, not integrations

superU deploys production-ready AI voice agents in under 10 minutesGenesys cloud requires enterprise onboarding, professional services, and typically 6-12 months to go live.

Lowest total cost per call

superU offers simple $0.02 per-minute pricing. No platform fees or usage capsGenesys charges $75-$240+/user/month plus separate telecom and add-on fees. Scaling means upgrading tiers or negotiating new contracts.

Built for production scale

superU supports high-volume AI phone calls with low latency and real-time analytics.Genesys works well for large enterprise contact centers with human agent teams, not optimized for pure AI-voice at scale.

Feature Comparison

See exactly where superU outperforms the competition.

Features

Pricing

Deployment Ease

Latency & Responsiveness

Scalability

Business-Ready Analytics

Multilingual Support

Best Use Case

superU AI

$0.02/min pay-as-you-go, all-inclusive & predictable

No-code, drag & drop; live in <10 min

200 ms with VAD & noise reduction

Built for high volume (1M+ calls/day)

Real-time dashboards + CRM streams

140+ languages & accents

Enterprise & growth teams

Genesys

$75-$240+/user/month + extra telecom charges

6-12 month enterprise rollout typical

Sub-second, but dependent on infrastructure setup

Enterprise-grade, but seat-based limits concurrency

Advanced analytics, but mostly on CX 3/CX 4 tiers

Good language support, varies by plan

Large contact centers needing full omnichannel WEM suite

I used to spend half my day answering “Where’s my package?” superU took that off our plate, so my team handles real issues and drivers get some peace.

During our last Jordan drop, superU called customers when sizes were running low and helped us save sales we would’ve lost.

We needed calls going out fast. superU AI hits 38 seconds, and our appointments jumped 28%. That's a reak edge in real estate.

I used to spend half my day answering “Where’s my package?” superU took that off our plate, so my team handles real issues and drivers get some peace.

During our last Jordan drop, superU called customers when sizes were running low and helped us save sales we would’ve lost.

A client once talked to superU for eight minutes thinking it was me. Now she asks for “that nice assistant” every time she calls.