AI Voice Agents For Hospitality

Voice AI that welcomes guests, manages bookings, and keeps service always-on.

Listen to Jamie's wellness retreat booking

Use Cases

SuperU AI ensures guests feel heard, cared for, and delighted before, during, and after their stay.

Manage Reservations Effortlessly

SuperU AI handles bookings, reschedules, cancellations, and confirmations, helping guests secure plans quickly while your team stays focused on providing excellent, seamless service efficiently.

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Answer Guest FAQs Instantly

SuperU AI responds to questions about parking, WiFi, breakfast hours, and late checkout immediately, reducing repeated calls and ensuring guests always receive clear, accurate information.

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Provide After-Hours Concierge Support

SuperU AI fulfills guest requests anytime, from extra pillows to airport transfers, keeping service smooth and uninterrupted even when staff are offline or fully occupied.

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How It Works

Hear SuperU AI settle a ‘Do you have a room tonight?’ instantly.

Sign Up & Connect
Sign Up & Connect

Start with a ready-to-use template. Connect your hotel or restaurant main line in minutes.

Customize & Test
Customize & Test

Customize your agent by adding room/table availability rules, amenities, policies, menus, FAQs and brand tone. Test your agent to your satisfaction.

Integrate & Deploy
Integrate & Deploy

Integrate your CRM and tools for instant sync. Go live to take reservations, modify bookings, answer guest FAQs and manage group inquiries, like a concierge.

Analyze & Optimize
Analyze & Optimize

Use built-in analytics to track real-time calls, outcomes, sentiment analysis and other core ops KPIs, so that you can optimize your performance fast and grow.

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What to Expect from SuperU AI forHospitality

85-97%

non-reservations calls handled day-1

80%+

guest calls resolved

≤ 200ms

median voice latency

Seamless Integration With +50 Tools

Connect instantly with your favourite apps. Need something custom?We'll add new Integration on request

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Stripe

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Livevox

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Talkdesk

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Go High Level

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Five9

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AmazonConnect

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Ring Central

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Recall AI

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Brex

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Xero

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Zoho

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Hubspot

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Slack

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Gmail

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Stripe

partner-logo

Livevox

partner-logo

Talkdesk

partner-logo

Go High Level

partner-logo

Five9

partner-logo

AmazonConnect

partner-logo

Ring Central

partner-logo

Recall AI

partner-logo

Brex

partner-logo

Xero

partner-logo

Zoho

partner-logo

Hubspot

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Slack

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Gmail

Case Studies

Loan Pre Qualification with 2400 Human Agent Hours Saved

Lead Capture | Eligibility Pre Check | Instant Decisioning

A national lender runs SuperU AI for instant pre-qualification. The callers share basics and the agent verifies identity, income band and employment type. Eligibility and affordability are checked in real time. Most callers hear their pre qualification result during the same call in under 30 seconds.They receive a checklist and a KYC link, with an advisor slot which is booked. Complex cases shift to a human, duplicates are removed and fraud signals are flagged.

retail-ImageSingapore

retail-ImageRetail Landing

retail-ImageHigh Volume Applicants

2400

human agent hours saved

30 Sec

to take instant decisions

96%

lead to pre qualification conversion

0 Queue

backlog after peak hours

≤ 200ms

voice response time

Questions ?

If you have questions, we have answers for you here. In case we don't, please feel free to reach out to us here adi@superu.ai

Will voice AI replace my front desk staff?

Can AI handle multi-property chains or hotels?

Which guest languages can be supported?

How do I measure ROI in hospitality AI?

Can AI support after-hours guest needs?

Turn Your Calls Into Revenue ?